eCOMMERCE:

We believe the role of e-commerce between valuation firms and financial institutions can replace and 
improve many aspects of the communication systems currently utilised. Specifically e-commerce can 
be used to order, monitor, receive and account for almost all valuation requirements. 

The current communication systems that utilise telephone and facsimile technology operate on the same medium as 
e-commerce (telephone lines) and therefore would have little effort in reducing cycle times other than the posting 
of original copies via the mail system. Cost structures reflect a firms operational efficiency. This requires expenditure 
on technology to gain the optimal efficiency. Australian Certified Valuers have improved their technological systems 
over many years to maximise the firms output, therefore our cost structures are already set at a level that reflects 
maximum output and minimum cycle times.
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The offices of Australian Certified Valuers are fully equipped and their staff are technically capable 
of operating within the e-commerce environment with our clients being required to be connected to 
the internet/e-mail services. The reporting of our valuations are in line with the API approved 
Property Pro format. The reports are presently faxed at the time of completion which is 
processed with the original via traditional mail. We are also able to email the completed 
valuation if required. As members of API we have full access to any 
and all systems utilised by that institute and we 
are also investigating the implementation of 
our own systems checking running progress 
of current valuations and receipt of 
completed valuation reports.